Got questions? Our FAQ section has answers to common inquiries about our IT services. We’re available 24/7, so if you need more help, don’t hesitate to contact us directly.
Image: Customer Service by Israfil Hossain on IconScout
Harun-IT offers a wide range of IT services including Network Installation & Maintenance, Cabling, Server Installation & Configuration, Switches, Routers, CCTV Installation & Maintenance, Automation, IT Maintenance & Support, Computer Repair & Upgrades, and Firewalls. For a full list and detailed descriptions, please visit our Services page.
You can contact us through our Contact Us page, where you will find a contact form, our email address, and our phone number. We strive to respond to all inquiries within 24 hours.
Our business hours are Monday to Friday, from 9:00 AM to 6:00 PM. We also offer emergency support services outside these hours. Please contact us directly for emergency assistance.
To schedule a service appointment, you can fill out the service request form on our Contact Us page or call us directly. Our team will get back to you to confirm the appointment and discuss your needs in detail.
Yes, we provide on-site support for all our services. Whether you need network installation, server configuration, or CCTV maintenance, our technicians will come to your location to ensure everything is set up and functioning properly.
We primarily serve in UAE, but we also offer remote support and consultations for clients outside this area. Please contact us to discuss your specific location and needs.
Our typical response time for service requests is within 24 hours. For emergency support, we aim to respond as quickly as possible, often within a few hours.
We specialize in both wired and wireless network installations, including the setup and configuration of routers, switches, and firewalls. Our team ensures that your network is secure, efficient, and scalable to meet your business needs.
Absolutely! We offer comprehensive upgrade services for your IT infrastructure, including hardware and software upgrades, system optimization, and performance enhancement. Contact us for a consultation to discuss your specific requirements.
Yes, we provide training and support to ensure that you and your team are comfortable using any new systems we install. Our goal is to make the transition as smooth as possible and help you maximize the benefits of your new technology.
We accept various payment methods including credit cards, debit cards, bank transfers, and online payment platforms such as PayPal. Please contact us if you have any specific payment method requests.
Yes, we offer service packages and discounts for long-term contracts and bulk service requests. Please visit our Services page or contact us directly to discuss available options and pricing.
To get a quote, please fill out the form on our Contact Us page with details about your service needs. Our team will review your request and provide a customized quote based on your requirements.
Yes, we offer IT project management services to help you plan, execute, and complete your IT projects successfully. Our experienced project managers will work closely with you to ensure your project is delivered on time and within budget.
Yes, we provide remote support for many of our services. This allows us to quickly address your issues without the need for an on-site visit, saving you time and money. Contact us to learn more about our remote support capabilities.
You can stay updated by subscribing to our newsletter, following us on social media, and regularly visiting our Blog page. We share updates, tips, and insights to help you stay informed about the latest in IT services.